Unified Service Management
Modernizing a legacy ServiceNow landscape to enable AI-powered enterprise agility
HCLTech modernized a global nutrition, health & beauty leader’s aging ServiceNow into a standardized, scalable, GenAI-enabled platform—accelerating automation and enhancing user experience.
From reactive IT to autonomous operations: Powering enterprise resilience through AI-driven automation
How HCLTech helped a global food & beverage leader unify fragmented IT into an automation-led, resilient ecosystem—improving service reliability, speeding resolution and driving enterprise efficiency.
Unifying global service operations for standardized, automation-ready IT management
How HCLTech helped a global insurance and risk management leader modernize their legacy platform with ServiceNow standardizing processes, improving visibility and enabling intelligent automation
Enabling intelligent network service management through unified visibility, automation and AI-driven operations
HCLTech unified fragmented network operations for a leading telecom provider with ServiceNow—enabling AI-driven visibility, faster resolution and resilient, scalable service management.
Strengthening software compliance and driving cost savings through intelligent SAM transformation
Learn how HCLTech helped strengthen software compliance, improve audit readiness, and deliver $3.2M in savings through ServiceNow SAM transformation
Unlocking multimillion software value through intelligent asset governance
HCLTech transformed software asset management with ServiceNow SAMPro to improve compliance, license efficiency and cost optimization.
Strengthening IT agility and predictability through Agile-driven request management
How HCLTech enabled an agricultural technology leader to streamline IT intake, improve visibility and accelerate delivery through an Agile-driven ServiceNow model.
HCLTech named 2026 ServiceNow Partner of the Year in Americas
Recognized as AI Customer Value Partner and Service Provider of the Year – Americas for driving AI-powered service transformation
Transforming the ServiceNow ecosystem to improve stability, reduce manual effort and reclaim capacity
How HCLTech helped a global digital payments platform stabilize their ServiceNow ecosystem and deliver multimodal operational gains through automation, data cleanup and predictive monitoring
Enterprise service management for HCLTech
Transforming operations, processes, security and experiences with ServiceNow
Modernizing a healthcare leader’s ServiceNow platform for scale, security and speed
A leading U.S. healthcare provider partnered with HCLTech to eradicate years of technical debt, elevate regulatory compliance and transform its enterprise ServiceNow platform in just 13 months.
How a global manufacturer strengthened IT resilience with HCLTech
Building a unified, high-performing IT ecosystem with SIAM 2.0 transformation
