To remain competitive in today’s ever-evolving market, Enterprises must build customer- and partner-facing technology platforms to enhance the way they engage with customers, partners, and other stakeholders in their ecosystem. Digital Platforms have helped organizations open doors to new revenue streams by monetizing existing assets and creating new ones. It has also transformed business models through innovative ‘as-a-service’ models as organizations focus on orchestrating better customer experiences and delivering Digital Aftermarket Services.
To enable this, Digital Platforms must support anytime, anywhere continuous engagement with millions of customers, interaction with a multitude of devices, and seamlessly integrate with a host of back-end systems, partner systems, and a range of inbound as well as outbound data streams.
Digital Platforms built with a modular architecture can handle extraordinary complexity extensibility and can be tuned and tested to maintain optimal performance levels under higher load situations. In addition, Digital Platforms need to be powered by data science and analytics, adhere to best in class security standards, leverage the cloud and lend themselves to be harnessed for accelerated time to market and future needs of the Organization – to enable the Enterprise to remain competitive in their business market.
With HCL‘s end-to-end Digital Platforms Services backed by our strategic partnerships with leading Hyperscalers like MS Azure, AWS, and GCP, you will have our full support across all stages of your transformation journey: from strategizing, building, migrating, and deploying to sustaining and supporting your operations. We help you achieve the best value from your engineering investments in building, running and maintaining high-performance, secure, and highly scalable platforms.
These services help you derive the best value from your digital platforms. We help you determine the best approach toward digital transformation and work with you to establish the roadmap.
- Platform/Technology Assessment & Selection
- Market Research & Concept
- Architecture Blueprinting & Prototyping
- User experience consulting
These services help you modernize your digital platforms while migrating from legacy to a modern architecture, ensuring agility via automation.
- Platform modernization/migration
- New platform/product development
- Experience engineering and modernization
- DevSecOps automation
- Legacy Modernization
- Cloud Native Microservices based Architecture
- Cloud Migration
With these services we help you sustain your digital platforms to meet your customers’ expectations – in terms of highly functional and new user experiences, and steady improvements in scalability, security, and reliability.
- Platform/product sustenance
With our Digital Operations services you will gain operational efficiencies while ensuring security and reliability. We help you continuously innovate and grow your customer base with our Digital Operations services.
- Digital Hub/Ops Management
- Observability Services
- AIOps-based Proactive & Predictive Support
- Security Operations and Support
- Database Operations and Support
- Customer Onboarding
Enabling services for
To deliver a holistic solution to cater to your needs we leverage services from HCL’s Centers of Excellence (CoEs) which include:
- Verification and Validation
- Device Cybersecurity
- Data Engineering and Analytics
- CoE/ Lab Setup
- Performance Engineering
- Accessibility Testing