21st Century Enterprises must unify processes via a multi-modal approach.
Although automation can streamline pan-organizational operations, its applicability is limited to predictable, repetitive tasks.
However, autonomics could be the way forward, leveraging:
Advanced technologies such as AI, robotics
Scope and... More
Does your complex business & technology landscape hold you back from delivering seamless Omnichannel customer experience?
HCL helped increase Omnichannel transformation velocity and efficacy for a leading global home furnishing brand. Read the report to learn more about HCL’s Agile Omnichannel Transformation Framework, which includes... More
Enterprises must navigate beyond the hype and streamline IT automation
While formulating an IT automation strategy, enterprises should be aware of the possible adversities.
These pitfalls include taking automation at face value, focusing on tools and technologies and not on outcomes, and having a one-dimensional approach toward the ‘human... More