11th European Banking Forum
We are pleased to announce that HCL Technologies will be participating in the 11th European Banking Forum, EMEA’s premiere retail banking event that takes place on 15th and 16th of May 2013 in Amsterdam, Netherlands. The event focuses on new ways of driving profitability through Customer Acquisition & Retention strategy and Improving Operational Efficiency. European Banking Forum is a great platform for extensive networking with C-level executives from top 100 retail banks across EMEA.
At the event Nikhil Datar, Principal, Customer Experience at HCL will be presenting a session on the topic Loyal Customers and Improved Margins. Nikhil and HCL Leadership team will like to briefly share with you “HCL’s view to structuring CX (Customer Experience) initiatives and their business outcome correlations”. We will also be happy to share our success stories and our views on 3 E of Interactions – Economics, Emotions and Engineering.
We wish you all the success in your CX transformation journey and look forward to meet, discuss and further exchange ideas.
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