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The financial services segment is battling a maelstrom of disruption. Competitive forces, evolving tech, and fluctuating customer behavior are pushing the envelope for digital transformation like never before. 21 CE operating models are now outcome-driven ecosystems – empowered by experience and orchestration synergies.
At HCL, we realize the importance of riding the innovation crest towards a brighter digital future. Vital for digital transformation, enlightened application development is the bedrock of three wider service requirements for a successful business operating model:
- Process evolution demands cloud services
- Product and service evolution require innovation at scale
- Value or customer evolution center on virtualized digital services
Is change an instrument of greatness?
When it comes to digital transformation, we believe in the impact of being future-forward. HCL’s cXstudio™ for banking, insurance, and capital markets blends IT and business resources for a whole new digital model. Imagine an ecosystem that enables continuous learning, understanding, and execution – consequently, better speeds and exceptional quality.
Our blueprint for the digital future can unlock robust benefits:
- Reduced operational costs via a shift from ‘business idea’ to ‘business value’
- Improved digital customer experiences, monitored across KPIs and touch-points
- Reimagined on-floor and workforce bandwidth – for tomorrow-focused enterprises
- Strengthened go-to-market with straight-through business operating models, intelligent marketing, and agile IT
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