Insurance Consulting Services & Solutions | HCL Technologies

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Insurers are in cross-road to deal with key challenges like new entrants disrupting the business model pressurizing to adopt newer technologies, complex IT landscape impeding the release of new products to market. Lesser productivity due to redundant processes, increasing operational costs, fraudulent practices and regulatory changes are the other major hurdles for these organizations.

HCL, a leading global IT solution partner has proven expertise to tackle these challenges, with its strong technology and engineering capabilities along with business and domain knowledge.

HCL is supporting its life insurance clients in their transformation journey to become a Leading Next gen Insurer, through: 

  • Unique Business-Aligned IT (BAIT) model to provide best-fit life insurance solutions while considering the associated impacts
  • Collaborative approach that improves clients’ performance while significantly containing costs
  • Centers of Excellence (CoE) to support in building, creating differentiated assets for its partner’s product – accelerating time-to-market
  • Invest in developing IPs and market leading innovative insurance solutions.
  • Disrupt to remove the inefficiency in the technology/IT landscape to make it perform better.
  • Enable and commit on its relationship through its core DNA: ‘Ideapreneurship’ culture that enables every employee working for its client to focus on value creation.

HCL’s insurance services have garnered industry-wide recognition with over 100+ clients successfully served in 31 countries. HCL has also been awarded "Excellence in Insurance Education" by LOMA for the 8th time. Our insurance software solutions have received Gartner’s highest rating of “Mature” in delivering ITO services to both Life Insurance and P&C Insurance customers.

HCL Transforming Insurance

Our global insurance practice blends an unrivalled depth and breadth of Insurance Industry knowledge with a rich set of core capabilities in Business Consultancy, claims management , insurance claims management,Integration and Applications Management.

The global insurance practice focuses on the future of the insurance industry across life, annuity, reinsurance, personal, and commercial verticals. We also ensure alignment of SAP solutions to meet specific client needs across these industries.


Insurance Services

Consumer Services



InsureWrite is an SOA-based commercial lines policy administration tool that automates the entire underwriting process, allowing insurance carriers to consolidate multiple administration platforms across their entire business. The highly competitive landscape of Property and Casualty (P&C) insurance has made it difficult for carriers to maintain an edge by continuing their core operations — such as ratings, quoting, underwriting, policy issue, and administration — with legacy system support. Insurance carriers who fail to address their aging policy administration systems are struggling to adapt to changes in the business environment, or to build and deliver products/services quickly, accurately, and cost-effectively. HCL’s Penstock InsureWrite effectively addresses all these challenges.


InsureFace is a web-based front-end extranet agency portal that connects PC Insurance carriers with their users at enterprise level. The solution provides the carrier agents with centralized access to all the business information, service applications, and tools required to conduct business in the most efficient and simplest manner possible.


FinEdge™ Insurance CRM solution has been specifically designed to help insurers achieve profit and realize their growth goals. Based on Microsoft Dynamics CRM, SharePoint, and other Microsoft products, the solution is the culmination of extensive development and input from insurance companies, industry analysts, and researchers around the world. It enhances customer experience by providing sales, marketing, and service delivery functions with innovative features. The solution enables a 360-degree customer view and leads to automation of campaigns as well as effective management and tracking of multi-channel fulfilments, and reporting engine. 


HCL AXON iNSPiRE is an end-to-end insurance solution configured (not coded) on the world’s most utilized business application platform. The solution, based on the most recent releases of SAP CRM, ECC, and BI continues to evolve, encompassing ‘model’ insurance organizations with associated end-to-end processes. This asset is available as a ‘proof of concept’ solution for HCL AXON clients to model their future processes, accelerate product configuration, and/or to assist with fit-gap analysis. This asset is also open to enhancement by partners. HCL AXON is able to provide demonstrations to customers of complete end-to-end processes (e.g. for Insurance: from the initial quote to the issuance of a policy and the handling of a claim against that bound coverage).


PlayField™ is a tool which seeks to remove distortions and gaps in business understanding and technology alignment.

Channel Automation
Channel Automation

HCL’s Channel Automation solution empowers producers to automate end-to-end requirements, round-the clock from any location. Channel Automation is a versatile offering that acts as a single point of entry for both client servicing and producer self-servicing requirements. The breadth of functionality offered by our solution facilitates business transformation, providing multi-channel, multi-product, multi-lingual, and multi-currency support from a single interface. HCL’s strategy of turning business challenges into business advantages in the specific domain has proved its competence in this space.


cXstudio is an application development delivery framework unlocking future-ready digital operating models while bringing together businesses and IT stakeholders.Read More

Risk & Compliance Management-
Risk & Compliance Management

It helps provide an integrated view of internal and external cases of fraud through data accuracy, compliance tools, and business intelligence. Read More

Alternate Application Support and Maintenance
Alternate Application Support and Maintenance

ALT ASM leverages Run.Advisor, an industry-best automation and analytics platform, to enable 360-degree application support and management. Read More 


Property & Casualty
Property & Casualty

To help achieve increased profitability, flexibility, and enhanced customer experience, we provide insurers with transformational and cost optimized IT services. Read More

Pensions and Annuities

Rationalize IT strategies around pension services and leverage the full potential of technology investments to decrease time to market. Read More

sales distribution
Sales and Distribution

Insurance advisors can leverage digital tools to compare products in real time, assess benefits, and streamline customer feedback. Read More

Policy Administration
Policy Administration

HCL’s PAS services help insurers reduce their overall expenses, improve their general cycle times, and bolster customer acquisition capabilities. Read More

life insurance
Life Insurance

HCL help insurers develop alternate distribution channels to maximize their customer reach, and modernize and align their life insurance systems. Read More

claims management
Claims Management

HCL’s solution integrates best-of-breed products, proprietary insights, tools, and service competencies to reduce claims’ cycle time, improve loss ratios, and enhance customer retention. Read More

Client Success

Latest Thinking


Our partnerships bring the relevant technology, industry and domain knowledge together with tested products, presenting a complete solution for our customers. Collaborating with our partners, HCL augments and supports all solution and technology requirements, ensuring delivery of the best results.

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