Overview
Customer expectations of faster, hyper-personalized, and assisted self-services have spiraled to new heights in this era of digital adoption. New business models are democratizing innovation in the industry and insuretechs are upending yesterday’s success strategies with value added services and disrupting businesses across the insurance value chain.
While carriers are grappling with the potentially conflicting needs of reducing tech debt / managing legacy ecosystems while enabling the new business models, many of the core technologies have matured to support this need.
HCLTech has defined a set of capabilities needed to manage this new paradigm through the “Insurer of the future” construct. This is enabled by HCLTech’s Novus insurance offerings consisting of IP/products along with the insuretech partner ecosystem.
HCLTech Insurance Solutions
NextGen Claims
A best-of-breed, micro-offering-based suite to address efficiencies, insights-driven decisions, and reduce claims leakage.
NextGen Core PAS
A suite of offerings to address intelligent automation, personalization, pricing, and core systems transformation.
Enabling Functions
Offering suite to support distribution needs around hierarchy, performance management, compensation, financials, and sales.
Surround Systems
Offering suite to support enterprise data strategy, IOT ecosystem, illustrations, and billing.
HCLTech Services
Core Systems
Implementation, upgrades, maintenance, and modernization of legacy core systems.
Intelligent Automation
Enable end-to-end process automation through unstructured intake, process orchestration, AI/ML, digital experience, and RPA solutions.
Migration
Portfolio migration solutions covering core systems as well as surround systems.
Data and Insights
Enabling an enterprise data strategy, implementing cloud-based solutions, AI/ML use cases, and compliance for insurance.
Business Operations
Enable an effective, insights-driven operations across the insurance life cycle.
Collaterals
Blogs
Blogs
Insurance Spotlight: Boost Productivity at the frontlines with covalent AI-Human agents
Insurance Spotlight: Boost Productivity at the frontlines with covalent AI-Human agents
Technology Advances that have the potential to upend the Auto Insurance Industry
Technology Advances that have the potential to upend the Auto Insurance Industry
Digital Workforce: Empowered Workforce of the Insurer
Digital Workforce: Empowered Workforce of the Insurer
Chatbots: The most underused tool in the Insurance Industry
Chatbots: The most underused tool in the Insurance Industry
Resilient Omnichannel Customer Services during COVID-19 Pandemic: An Insurance Perspective
Resilient Omnichannel Customer Services during COVID-19 Pandemic: An Insurance Perspective
White Papers
White Papers
COVID-19 and its impact on the Insurance Industry
COVID-19 and its impact on the Insurance Industry
COVID-19 and its impact on the Insurance Industry
COVID-19 and its impact on the Insurance Industry
