Insurance Services

InsureWrite is an SOA-based commercial lines policy administration tool that automates the entire underwriting process, allowing insurance carriers to consolidate multiple administration platforms across their entire business. The highly competitive landscape of Property and Casualty (P&C) insurance has made it difficult for carriers to maintain an edge by continuing their core operations — such as ratings, quoting, underwriting, policy issue, and administration — with legacy system support. Insurance carriers who fail to address their aging policy administration systems are struggling to adapt to changes in the business environment, or to build and deliver products/services quickly, accurately, and cost-effectively. HCL’s Penstock InsureWrite effectively addresses all these challenges.

InsureFace is a web-based front-end extranet agency portal that connects PC Insurance carriers with their users at enterprise level. The solution provides the carrier agents with centralized access to all the business information, service applications, and tools required to conduct business in the most efficient and simplest manner possible.

FinEdge™ Insurance CRM solution has been specifically designed to help insurers achieve profit and realize their growth goals. Based on Microsoft Dynamics CRM, SharePoint, and other Microsoft products, the solution is the culmination of extensive development and input from insurance companies, industry analysts, and researchers around the world. It enhances customer experience by providing sales, marketing, and service delivery functions with innovative features. The solution enables a 360-degree customer view and leads to automation of campaigns as well as effective management and tracking of multi-channel fulfilments, and reporting engine.

HCL AXON iNSPiRE is an end-to-end insurance solution configured (not coded) on the world’s most utilized business application platform. The solution, based on the most recent releases of SAP CRM, ECC, and BI continues to evolve, encompassing ‘model’ insurance organizations with associated end-to-end processes. This asset is available as a ‘proof of concept’ solution for HCL AXON clients to model their future processes, accelerate product configuration, and/or to assist with fit-gap analysis. This asset is also open to enhancement by partners. HCL AXON is able to provide demonstrations to customers of complete end-to-end processes (e.g. for Insurance: from the initial quote to the issuance of a policy and the handling of a claim against that bound coverage).

PlayField™ is a tool which seeks to remove distortions and gaps in business understanding and technology alignment.

HCL’s Channel Automation solution empowers producers to automate end-to-end requirements, round-the clock from any location. Channel Automation is a versatile offering that acts as a single point of entry for both client servicing and producer self-servicing requirements. The breadth of functionality offered by our solution facilitates business transformation, providing multi-channel, multi-product, multi-lingual, and multi-currency support from a single interface. HCL’s strategy of turning business challenges into business advantages in the specific domain has proved its competence in this space.