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Retail Brokerage

HCL’s Retail Brokerage strength comes in with an extensive experience in handling complex applications across the trade lifecycle with multi-asset class experience. HCL is equipped with a scalable testing team involved in brokerage and retail applications development on SOA-based architecture. The experience goes beyond development and testing to jointly defining strategy for bringing Brokerage and Advisory application to new emerging markets for a Global Investment bank.

Some of the accolades received substantiate the commitment HCL provides to its engagements:

  • “Best Practice Award in outsourcing” 2007 from Technology Managers Forum for best practices employed in one of HCL’s Engagements
  • “High net worth individual services innovation" at the annual Banker Technology Awards in June 2006 for a Product
  • “Best Multichannel Initiative" - Banking Technology magazine’s European Banking Technology Award in November 2006

Service Offerings

HCL has capabilities across the Retail Brokerage landscape in:

  • Retail Applications Development and Enhancements
  • Application Maintenance
  • Incident Management
  • Production Support
  • Service Requests
  • Service Management
  • Independent Testing and Verification


  • For the Retail Brokerage and PWM division of a Global Investment Bank, we maintain the following:
    1. Application Portfolio
    2. New Applications
    3. Jointly defining strategy for bringing B&A application to new markets, viz. India and China
  • Technology support to the brokerage and advisory division of a Global Investment Bank
  • MiFID Implementation in Retail Brokerage
  • Financial Planning and Investment for the brokerage and Advisory division of a Global Investment Bank

Case Studies

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

What Customers Say

“This is wonderful stuff, the type of activities that make a big difference to our customer. Truly great work, and please keep it up” – On Successful implementation of WRAP project.

–CIO Large Programs, Leading Bank in Australia and NZ

The combined efforts of our Asset Finance and Commercial Lending IT Service Delivery team and HCL have resulted in an 80% reduction in P1 and P2 incidents over 2010. This is a great testimony to Applications and Operations’ dedication to embed strong service management disciplines, including incident, problem, change, capacity, availability and service continuity management.

- CIO Retail & Business Banking ES, A Large Australian Bank