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Challenges we address

IT systems have grown exponentially larger and more complicated in the financial services industry. The growing demands of business, the introduction of new products, mergers and acquisitions, and regulatory requirements have all contributed to this challenging environment. The tendency of IT departments to operate in silos has been another contributing factor, leading to the duplication of functions and the usage of different IT systems across an enterprise.

By organizing enterprise IT around services instead of around applications, Service Oriented Architecture or SOA  provides several key benefits, such as: simplifying the IT landscape; improving productivity, agility, and speed for both business and IT; allowing IT to deliver services faster while aligning with business needs; and enabling the business to respond quickly to customers.

HCL’s Framework for SOA in Payments

HCL’s framework for SOA based implementation in a business-critical payments environment involves a single payment architecture that allows banks to identify duplication and define a step-by-step migration to common utilities based on open standards. This pragmatic approach splits each payment process or silo into three elements of functionality: origination, order management, and payment execution. Separating these three layers makes it possible to isolate the diverse set of origination channels (e-mail, fax, EDI, internet, phone, etc.) from the payment execution and processing systems.

A crucial component is the enterprise service bus (ESB) based on SOA. By using a service-oriented approach, we can decouple and reuse existing application and middleware components in an unobtrusive way, thus providing a low-risk transition to the new architecture. HCL complements this evolutionary approach with a strong implementation methodology that focuses on customer service and payment system resilience.

What you can expect

  • HCL provides strategic consulting on SOA and has been redesigning the application landscapes for several financial services customers across the globe utilizing the SOA framework which is integration-driven and helps align business goals with SOA, enables the deployment and implementation of the enterprise service bus (ESB), and enables process automation.
  • HCL offers third-party product expertise in several BPM tools including TIBCO, Telelogic, EMC2, and FUEGO.
  • HCL has SOA partnerships with leading vendors such as TIBCO, webMethods, and SeeBeyond.
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What Customers Say

“This is wonderful stuff, the type of activities that make a big difference to our customer. Truly great work, and please keep it up” – On Successful implementation of WRAP project.

–CIO Large Programs, Leading Bank in Australia and NZ

The combined efforts of our Asset Finance and Commercial Lending IT Service Delivery team and HCL have resulted in an 80% reduction in P1 and P2 incidents over 2010. This is a great testimony to Applications and Operations’ dedication to embed strong service management disciplines, including incident, problem, change, capacity, availability and service continuity management.

- CIO Retail & Business Banking ES, A Large Australian Bank