Public Sector
Transforming People Experience with an AI-enabled SAP HXM Platform
HCLTech transformed people experience with an AI-enabled SAP HXM platform to streamline HR, improve compliance and boost workforce productivity.
AI-powered contact center transformation for a national government agency
AI‑led contact centre transformation for a national government agency, enabling secure, scalable, and citizen‑centric service across voice and digital channels at national scale.
Implemented our iGovern® UI solution for a US state agency
Modernized the Unemployment Insurance processes of a US state agency enabling secure, frictionless and improved access to claims information and deployed self-service functions over the internet.
Delivered HR management-integrated solution for a UK-based government agency
Government entity responsible for strategic digital services and operations of the local cabinet system needed a customized leave management and customized payroll solution to respond to global pandem
Helped a State Commission digitize its document management system
US State Commission that regulates over 400 electric, telephone, water, and gas utility companies and districts needed to improve business agility through a modern technology solution
Implemented a next-gen CRM system for an Asian government's education ministry
One of the largest Government-run ministries in Asia partnered with HCLTech on a digital transformation initiative to modernize and replace several legacy applications
Streamlined billing and asset management for a US-based water utilities trust
An American water and wastewater utilities’ policy-making body partnered with HCLTech to deliver several transformation solutions from the SAP stack
Implemented portal to streamline processes for Australian vehicle regulations
An Australian government-owned vehicle regulatory organization that administers the national system of laws required digital transformation
Implemented digital document imaging system for a Mid-Atlantic US state agency
US health and human services agency that manages programs to aid residents’ quality of life needed a complete file management system transformation
Implemented a new traveler smartcard system for a UK government agency
A strategic authority in the UK controlling transportation development and regeneration needed to consolidate disparate data sources to provide a better travel experience for customers
Modernized complaint management system for US state natural resources agency
A state agency in the US responsible for conserving, improving and protecting natural resources required a digital transformation to modernize or retire and replace legacy systems
Designed a 3D user interface for GIS platforms used by a Southeast Asia agency
The Southeast Asian Land Redevelopment Authority under the Ministry of National Development is responsible for strategic land use plans and required a complete digital transformation
