Partner 360 Approach for Manufacturing Industry | HCLTech


With a shift in the industry from manufacturing products to building platforms and ecosystems, the role of partners is undergoing significant changes. No longer can partners be treated as mere means of supplying a component. They are now tightly integrated throughout the entire lifecycle of a product, many a times offering complimentary solutions and services that enhance the value of the product/platform. They are also bringing in customer and product insights that can be leveraged to quickly launch better products and stay ahead of competition.

Partner 360TM approach helps the transition from traditional siloed interactions to a network-based partner ecosystem. Our partner management solutions ensures, enhances inventory management, operational visibility, real time communication across the Supply Chain and facilitates Joint Forecasting and Replenishment Planning among partners.

Our value generation platform helps in creating an ecosystem of partners, fostering higher levels of collaboration and co-creation and ensuring seamless flow of information among stakeholders. Subscription-based offering among partners drives metered and monetized service usage for perfect relationship. API Management helps partners collect data from various sources with efficient visualization and transfer the information with Analytics and Reports. Partners become an extension of the OEM and get access to OEM’s marketing, sales, and technical tools, allowing them to effectively communicate with and sell products to prospects and customers.

Business Benefits:

  • Improved visibility in communication via system to system interactions
  • Shorter lead time
  • Metered and monetized service usage
  • Multi-directional inventory flow
  • Real time interaction


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