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Delivering value through DevOps

The complexities of the digital age and an uncertain business environment has challenged existing paradigms and redefined the way organizations approach their value chain. In order to thrive in such a hybrid environment, enterprises would need faster, more predictable application releases that would support positive business outcomes.

What do CIOs want? Answers CIO Straight Talk (Edition 2)

This edition of CIO Straight Talk finds answer to “So What Do CIOs Want?,” and also offers advice on how CIOs can get what they want. You will find thought-provoking interviews with Malcolm Gladwell (on innovation), Nicholas Carr (on the cloud) and Tom Davenport and Vivek Ranadive (on the future of business analytics and decision making) in this issue. Also, provocative insights from IT leaders at global companies like Xerox, Deutsche Bank and Air Canada, on topics ranging from “extreme collaboration” to “lean IT” make this edition an interesting read.

Think Global, Act Local

As the Asia Pacific market continues to evolve, glocalisation is what the clients look forward to — a truly global player with a very strong local footprint and understanding of the local environmental factors. In this article Sanjay Kamboj, Regional Director – Asia Pacific, HCL Technologies shares with us how important it is to get rid of confused competitive positioning and adopt a standardized glocalised approach.

Build a Collaborative, Value-enabled Partnership Model to Achieve Business Transformation

As the role of CIOs evolves to a more prominent leadership position in an organization, they continue to grapple various challenges e.g. how to create & deliver proactive business value and manage disruptive technology trends. To overcome such challenges, it’s important to have a collaborative partnership model in place, says Biswajit Rath, Vice President – APAC, HCL Technologies. Read on for insights.

ValueHonors™ 2011: Celebrating Value Creation in Sourcing

Businesses that take advantage of a global sourcing model can create real value, whether it’s through data center transformation, cloud computing, service desk enhancement or some other area. In September 2011, Avago Technologies, Cathay Pacific Airways, Cummins Inc., Electrolux, Old Mutual Wealth Management, Purdue Pharma, Xerox and a Fortune 500 pharmaceutical company received ValueHonors Awards, underwritten by InformationWeek, for transforming the way IT is used and redefining the overall value of IT. Read their inspiring value stories to know how businesses are collaborating with HCL ISD to create value.

ValueHonors™ 2010: Celebrating Value Creation in Sourcing

ValueHonors are the industry’s first ever awards that recognize companies for their immense contribution in creating value and transforming business in their global IT infrastructure outsourcing engagements through active collaboration with their sourcing partner. Read the value stories of the winners, namely Cummins, Teradyne, Nokia, Skandia and Xerox who were bestowed ValueHonors Awards, underwritten by InformationWeek.

Re-incarnated CIOs & Their Sourcing Experiences

Increasingly, CIOs will be expected to champion initiatives that spur top-line growth, build market share, generate new products and services, even transform a company’s business model. The CIO Straight Talk showcases the various incarnations of the CIOs — their experiences, their company accounts addressing various IT challenges — to make their peers: CIOs and other IT executives realize that they may need to transform themselves to play a transformational role in their organizations. Read on.

South Africa: A Gateway to Africa

With its growing economy and business-friendly laws and conditions, South Africa (SA) is fast emerging as a global outsourcing destination. Learn about the country’s skilled talent pool, provider base and supportive government.

Early Cloud Adopters are to Soar High

How emerging technologies such as Cloud can help you standardize, synchronize and orchestrate your IT ecosystem.

Cloud Will Turn IT Infrastructure into a Raw Commodity

Nicholas G. Carr (famously known as Nick), author of the bestseller The Big Switch — Rewiring the World, from Edison to Google, and Anubhav Saxena, VP, HCL Technologies get into a candid conversation on Cloud. Appearing nonchalant throughout the conversation, Nick talks about everything related to Cloud — whether it has the potential to ever lead to creative disruption in the IT industry, how it is poised to change not only the IT landscape but also the economic, social and cultural landscape of the world, and more.

Smart IT keeps 22,500 cars off the highway

Plus it also turns into 300,000 trees planted, 133,140,990 lbs reduction in carbon emissions, and a whopping annual energy cost savings of $10 million at HCL.

RIM route to effective biz

The advent of remote network operations centre (NOC) services had heralded the arrival of Remote Infrastructure Management (RIM) in India during the year 2000. Though it had been a slow starter, the adoption of RIM has picked up by enterprises during the past two years. This may be attributed to the rise in demand with companies such as HCL Comnet ushering in a new RIM that held within itself globally benchmarked solutions and processes.

Experts deliberate on the topic and conclude that it is time companies analyzed their strengths, remained alert about the opportunities and cautious about the uncertainties in the future.

Windows Azure is being accepted by Indian businesses for the fact that it is not only a reliable and scalable platform for customers to access online services, but also for enabling creation of feature-rich applications for different devices and a large set of users without worrying about IT infrastructure.

Benefits of outsourcing are not limited to saving pockets. With the changing business dynamics, the competitive benefits of outsourcing have also grown — from cost savings to value creation for customers.

The Placebo Effect

Virtualization is a sure panacea in hiding the IT asset complexities and creating a highly flexible information infrastructure.

Introducing the best of ITT practices where Saas/Cloud computing model provides impetus to HCL MTaaS model.

RIM vendors, the current slowdown is the icing on the cake, as companies all around the world are looking to consolidate their IT infrastructure and experienced yet cheap labor.

Industrialization of IT is characterized by increasing standardization of components and processes, including best practices, selling outcome rather than content and continual process improvement.

HCLT extends its Datacenter Transformation Services to New Jersey. Green Datacenter Enables End-to-End Services Including Near-shore Co-Location Solutions, Business Continuity Planning, Cloud Computing and Mainframe Management Services; HCL Continues Increasing Investments in U.S.

The momentum carries you down hill but you need skill and stamina to climb uphill. For students of management and aspiring leaders, there has never been a better opportunity to learn the forgotten art of not only navigating the teams in a momentum business but also in a business that needs climbing to the top again. The skills required are quite different and the attitude to love challenges is an essential because each day is a challenge.

Having pioneered the concept of Remote Infrastructure Management (RIM) with a co-sourcing engagement model, the leading global IT services provider HCL Technologies Ltd. (HCL), has entered into a six-year, multi-regional data center services and Transformational IT Infrastructure management contract with Xerox Corporation. The engagement will further establish the credentials of HCL as the IT Infrastructure Outsourcing behemoth.

Tips and best practices to keep in mind before your company jumps headlong into the much-awaited technology upgrade to Windows 7 Maninder Singh VP, End User Computing Services, HCL ISD Analyst and IT Experts around the world are advising IT departments that the time to move to Windows 7 is now.

IT has moved from back office to total branch automation. Is overall risk mitigation possible?

Green IT is not about buying a lot of jazzy ‘green’ hardware. It is about holistic efficiency, and that should make it a more sustainable transformation.

An Industry analyst once commented on the criticality of IT Infrastructure to an organizations success, saying, While perhaps not as flashy as iPods, nanotechnology, or service-oriented architecture, IT infrastructure is the plumbing that consumes massive amounts of capital and supports critical commercial activity in the modern world and when it fails, everyone pays attention.

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