Managed Security Services
There is little room for error when it comes to enterprise information security, especially in a world of competitive expansion. Within a robust IP network, every device, including firewalls and servers, creates logs on the traffic carried, the activities conducted, and transactions made. This information is crucial to secure an enterprise network. However, the monitoring of a multitude of devices and their events regularly can be a Herculean task. A key driver of outsourcing security services is to adhere to regulatory and compliance needs and to lower expenses. Organizations must defend themselves against emerging threats while ensuring business continuity.
HCL’s Managed Security Services (MSS) implemented leveraging four Security Operation Centers (SOCs) provide real-time protection to organizations, leading to reduced risks. HCL offers a balanced approach, compliance, ready security, techno-centric focus, and flexible models of delivery to customers globally. The security service offerings are provided together in order to deal with a wide range of security operations in a customer’s infrastructure environment. The MSS includes security solution monitoring, security solution management, managed endpoint security services, anti-phishing, and anti-malware services. The standard solutions covered include routers, unified threat management (UTM), firewall, VPN, proxy server/appliance, and end-point security solution. The other devices or systems covered include systems (UNIX or Wintel), web server applications, database servers, IAM solution, AAA servers, email security, and antivirus.
HCL offers 24x7 monitoring and management of security devices, databases, servers, network devices, endpoints, and applications using HCL’s Security Event Correlation Framework in order to make sure threats are identified in near real-time. We offer MSS utilizing flexible service delivery models through which customers can take advantage of the investment HCL has made in people, tools, and processes. HCL’s MSS are aligned with ITIL-based processes for service support and service delivery. Our offerings provide more security and better compliance to PCI, SOX, HIPPA, and ISO standards. HCL has ISO 27001, ISO 9001, and ISO 20000 certified SOCs providing real-time protection for clients.