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Service Portfolio

HCL ISD has evolved from being a pure play IT operations player to a transformational player, offering "plan – design - implement – operate – optimize" services across all the elements of the IT infrastructure lifecycle and processes. This includes managed infrastructure services such as data center design, migration and rollout planning, process design, service delivery structure design, implementation and rollouts as well as day to day operations across the entire range of infrastructure elements such as servers, storage, mainframes, databases, end user devices, network devices, security devices, web servers, applications,  and infrastructure processes, applications and tools.

Our services include:

  • Cloud Computing Services: Cloud Computing represents the biggest disruptive trend in computing, this decade. HCL is well poised to become a transformation partner for large enterprises and SMBs who are envisaging their journey in cloud computing by virtue of unparalleled competencies and capabilities in managed infrastructure services with rich customer experience in Cloud engagements. Read more

  • Workplace Services: Technology trends such as bring your own device (BYOD), enterprise mobile enablement, and cloud computing are redefining the future of work. HCL’s proprietary Enterprise of the Future (EoF) framework envisions a modern workplace for your organization and includes managed infrastructure services that are user-profile sensitive. Read more

  • Data Center Services: As business challenges and technology demands increase for companies around the world, next-generation data centers are responding by providing managed infrastructure services that drive business continuity, process efficiency, and top-line growth. HCL is leading the transformation of data centers from cost centers to strategic assets. Read more

  • Network Transformation: A booming economy has fuelled innumerous organizations to expand and strengthen their IT infrastructure, with an increased focus on networks - the backbone of organizational growth. HCL’s managed network services provide significant cost savings and business benefits by offering cutting edge networking solutions. Read more

  • Information Security Services (ISS): As enterprises grow, so does the requirement for global information exchange grow amongst employees, suppliers, partners and customers. However, as this information becomes more broadly distributed, threats to the confidentiality, integrity and availability of this information increase exponentially. HCL’s ISS provides a wide spectrum of security solutions across industry verticals through a quality deliverable and collaborative approach. Read more

  • Integrated Operations Management Services (IOMS): Application support and maintenance has traditionally been aligned to application development, especially in the case of bespoke applications to retain knowledge and provide instantaneous reactive support in case of problems. HCL goes beyond this, and offers a new proposition called IOMS which integrates application support into the run side of business and achieves effectiveness and efficiency in running application support by creating application knowledge clusters and cross training. Read more

  • Cross Functional Services (CFS): The traditional approach of running IT services rests upon a tier-based silo structure wherein multiple functional groups operate independently on delivering services associated with a particular technology. This leads to multiple sets of SLAs which might not be common across different functional groups. HCL’s CFS is a comprehensive solution to all the concerns raised by silo based IT operations. CFS relates to coordinating and synergizing the activities of different functional units to realize super-ordinate cross-functional goals such as constant innovation, improved quality, lower costs and seamless delivery of IT services. Read more

  • Mainframe & AS/400: Organizations rely on mainframes for reliable, heavy-duty data processing, but managing a mainframe environment in-house can be a major cost center. HCL’s “co-sourcing” vision of its mainframe services provides a partnership approach to any kind of customer requirement which aims at maximizing value and leveraging resources. AS/400 is a midrange family IBM server which works on IBM OS called 'IBM i'. The HCL ISD iSeries services offer you the most reliable application server with a wide spectrum of services and benefits. Read more

  • Systems Integration (SI): HCL’s philosophy of systems integration revolves around enterprise architecture methodologies, application-centricity, and a vendor neutral approach, with a view to build a robust, business aligned and optimized IT environment for customers. Read more

  • Service Integration and Management (SIAM): HCL’s SIAM model balances the demand and supply of service bandwidth to service consumers, HCL helps you assess the right SIAM model, design and build the function using HCL’s solution accelerators, and implement and integrate the services of multiple service providers.Read more

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.