Contract | Associate | California

Job Summary

LOCATION: California
Mandatory knowledge required.

1. Manage Citrix Farm, Application Migration activities.
2. Creation of VM/Clone importing new servers in the Citrix Farm
3. Servers provisioning through Citrix PVS
4. Publishing Citrix applications in the Citrix Farm
5. Management of Citrix Web Interface, site creations
6. Day to day troubleshooting
7. Installation of HotFix
8. Farm and Servers Report generation and everyday Maintenance activities
9. Xenapp policies and Architecture

Additional knowledge.

10. Knowledge of Citrix Netscaller /Access Gateway /Secure Gateway
11. Knowledge of Citrix Profile Management
12. Knowledge of Big IP/ F5 load balancing
13. Knowledge of Edge sight monitoring
14. Additional Knowledge of Xen Desktop
(1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required. (5.) To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA
Infrastructure Management Services (IMS)-Windows-Citrix
EXPERIENCE: 7-12 Years