Contract | Associate | North Carolina

JOB DESCRIPTION

Contract | Associate | North Carolina

Job Summary

LOCATION: North Carolina
DESIGNATION: Associate
QUALIFICATION:
JD VMware Developer

Experience in python automation scripting, Linux system administration and development, IBM cloud API integration
Design, Implement and support full stack of virtualization and automation solutions such as, vCenter, vSAN, vRealize, vCenter, vMotion, vRA, vRO, vROP, HA.
Demonstrated experience with, Vmware-NSX,VRA-NSX, Vmware topology, Vmware PowerCli, Python, Ansible, GIT.
Develop validation and testing procedures around network systems.
Integrate network function (e.g. DNS and DHCP) provisioning into software engineering pipelines.
(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for on call escalations and doing incident & problem management (3.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (5.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
SKILLS:
Infrastructure Management Services (IMS)-Linux-Vmware
EXPERIENCE: 4.5-8 Years
NO. OF POSITIONS: 1