JOB DESCRIPTION

Delivery Domain | Specialist-SME | Sofia

Job Summary

LOCATION: Sofia
DESIGNATION: Specialist-SME
QUALIFICATION:


Able to work independently and efficiently to meet defined SLA | Responsible for meeting productivity matrices and quality standards as per defined quality norms | Attendance | Training & Self Development | Team Player | | | (1.) Process the order in co-ordination with the stake holders. Document clear order notes as per quality norms in SAP/CRM. End to end tracking of shipped order. Close order basis client confirmation (2.) To comply to agreed SLA/ customer timelines and adhere to the high quality norms set to ensure zero-error (3.) Understand the requirements from the order and validate the line items inline with the product configuration available in SAP/Client CRM. Identify gaps and rectify
SKILLS:
Others
EXPERIENCE: 3-5 Years
NO. OF POSITIONS: 1