Infrastructure–Operations–India Business | Engineer | Ahmedabad | HCL Technologies

JOB DESCRIPTION

Infrastructure–Operations–India Business | Engineer | Ahmedabad

Job Summary

LOCATION: Ahmedabad
DESIGNATION: Engineer
QUALIFICATION:
To be responsible for resolving Level 1 incidents affecting the operation of production systems, through troubleshooting and provide technical assistance in installation, support, maintenance of systems. (1.) To attend complex calls with L2 support within SLA (2.) To attend L1 installation, Maintenance and other technical calls (3.) To complete necessary certifications required for performing the role (4.) To provide telephonic and remote trouble shooting support
SKILLS:
B.E, BE/B.Tech (Hons), B-Tech, Diploma
EXPERIENCE: 0-2.5 Years
NO. OF POSITIONS: 1