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The Situation Today

In the evolving world of metrics-based pay-for-performance, providers will need to transform their health delivery capabilities. With focus shifting towards providing care across the continuum, healthcare providers need to be empowered with actionable data to deliver high quality, better coordinated, efficient and cost effective care, with an emphasis on preventive health and wellness management. 

How HCL Can Help

HCL’s population health management solution helps providers transform their strategy from a systemic approach to a patient-centric approach. There is a need to move from the current applications (HIS, EMR/EHR, etc.) which are ‘systems of records’ to ‘systems of engagement’ which enable data driven decisions to improve patient experience.

Patient centric and engagement
Figure 1: Transformation of Provider current IT system to holistic Patient centric and engagement activities

HCL’s “3I framework” for population health management guides the development of a tailor-made patient-centric solution and is built on 3 pillars -

  • Information: Data sources comprising hospitals, pharmacies, labs, social media, and the patient; data is used to create a holistic view of the patient.

  • Intelligence:  Calculates patient health risk scores, provides predictive models for identification and segmentation of patient groups based on cost, utilization and health events.

  • Interaction: Continuous engagement with patients involving administration of care protocols, counseling programs, physician coordination, and patient self-management help enabled through multiple channels.

Patient Enablement

What You Can Expect

  • Better care coordination by giving providers a 360-degree view of a patient record across institutions and encounters, including EHR and claims data

  • Sophisticated analytics support to identify high risk patients and design focused care interventions

  • Pre-built configurable care protocols for various diseases based on clinical guidelines

  • Multi-channel touch points for better outreach to the patients, and effective delivery

  • Following up with patients, helping them comply with recommended therapies and treatments, improving medication adherence, lifestyle and behavioral assistance through qualified counselors

  • Effective care delivery - supporting patients when they are most at risk and in need of care and advocacy

For more information, write to us at:


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