Creating New Efficiencies: Business Aligned IT (BAIT)’s Promise of Competitive Advantage
BAIT would help Indian CIOs reduce their total cost of operations and create new markets, believes Pradeep Bindal, President, India Business, HCL Technologies. By using the BAIT framework, HCL has helped a leading public sector bank in India to reduce customer waiting time by 30 percent. This helped the bank to offer more services to clients in lesser time. Read to know about the key benefits of BAIT.