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HCL Technologies

The Era of the Mega Outsourcing Deal Isn't Over

Published Date: 
Mar 20, 2009
Source: 
Business Week

The Reader's Digest/HCL deal, in contrast, is a so-called “total outsourcing" arrangement. HCL, the aggressive Indian services company, will manage the publishing company's IT from applications development to datacenters. It includes a help desk operation capable of handling 14 languages-yet another signal that HCL, long considered a second-tier Indian company, has joined the big leagues in global outsourcing.

Source: 
Business Week
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