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InformationWeek Confers “ValueHonors™” Awards to Eight HCL Technologies Customers
PUBLISHED DATE: Sep 13, 2011
InformationWeek evaluated more than 100 Fortune 1000 and Global 2000 companies from across the globe for the “ValueHonorsTM” awards. There was a stringent nomination process in which enterprises demonstrated objective evidence of value creation across five categories: “Best Service Desk,” “Best Data Center Transformation,” “Best Cloud Strategy,” “Best Transition Management” and “Most Responsive to Business.” A distinguished panel of industry experts and thought leaders convened to judge the entries.
“Our customers’ contributions to the IT industry will set an example for other enterprises who want to leverage global sourcing for competitive advantage and make value creation a real and measurable outcome in their sourcing contracts,” said Anant Gupta, President of HCL Technologies. “HCL is honored to be associated with organizations of such caliber,” he added.
Commented Stephanie Stahl, Chief Judge of the ValueHonorsTM and Executive Editor at UBM TechWeb, “the companies receiving these ValueHonorsTM Awards are demonstrating how organizations can reap the benefits of having a strong relationship with their sourcing partner and a well-designed strategy for meeting today’s complex business challenges. By leveraging the expertise of an experienced partner, these companies are excelling in areas such as transforming the data center, forging into cloud computing, building exceptional service desks, managing complex transitions and rapidly responding to business change.”
“The Service Desk Award is an excellent example of how a good partnership can result in huge benefits for both parties,” said Bruce Smith, Executive Director, Cummins Business Services. “Working together, Cummins and HCL focused on the service desk and made process improvements that increased customer satisfaction. Plus we are being recognized by ValueHonorsTM for our achievements. It just doesn't get any better than that."
“Avago Technologies is honored to be recognized for its data center transformation; our strategy enabled dramatically improved capabilities while substantially reducing costs,” said Bob Rudy, Avago Chief Information Officer.
Shreyas Shah, Avago Senior Director Enterprise Infrastructure and the executive who led the initiative, added, “as a result of our partnership with HCL, we were able to achieve game-changing results quickly and effectively.”
“It’s rewarding to the Xerox/HCL team to be recognized for all our efforts that have put us among the best in responsiveness to business needs,” said David Smith, Xerox, Global Mid-Range Data Center Services.
"One of the key requirements during the transition was to ensure absolute minimal or no user disturbance,” said Laurent de Haas, Chief Technology Officer at Electrolux IT. “HCL, together with my team in Brazil, made that happen. Apart from maybe getting somebody else on the phone, the users did not notice that we switched to a new provider. It was hard work and at times there was very high pressure on the team, but the result was very good.”
“We were looking for an IT service provider who could ensure successful transition from our staff augmentation model to a proactive IT management services model to ensure a scalable and agile IT environment while improving our internal processes,” said Larry Pickett, Vice President and CIO at Purdue Pharma. “In HCL, we found an IT Infrastructure vendor that could support this strategic transformation as well as provide a cost-effective solution.
The judging panel included Stephanie Stahl, an Executive Editor with UBM TechWeb, the global leader in business technology media; Bill Martorelli, VP-Research, Forrester Research Inc., and Jennifer Zaino, Executive Editor, Smart Architect. The winners were recognized for their immense contribution in “value creation” and “business transformation” in their global sourcing engagements and were announced during the - InformationWeek 500 Conference on September 12th, 2011.
About HCL Technologies
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on 'transformational outsourcing,' underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of 'Employee First, Customer Second' which empowers our 77,046 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 3.5 billion (Rs. 16,034 crores), as on 30 June 2011 (on LTM basis). For more information, please visit www.hcltech.com
HCL is a $6 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 85,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms. For more information, please visit www.hcl.com
About HCL ISD
HCL ISD is a leading IT services company and a subsidiary of HCL Technologies Ltd. (also known as HCL Comnet in India). A focused player in the IT services arena, HCL ISD seeks to provide simplified infrastructure solutions through delivering high-performance management services for complex, distributed infrastructure environments encompassing the Internet, Client and legacy based infrastructures. HCL ISD addresses the growing demand for the cost-effective management of technology infrastructure across geographically dispersed locations. With a mission to develop innovative solutions for enterprises worldwide, the company has developed a unique model for Remote IT infrastructure management that enables customer organizations to achieve superior infrastructure performance and significantly reduced costs through a global delivery model. For more information, please visit www.hclisd.com
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