- The idea generated a huge value for the client.
- To ensure adequatememory resource, disk and CPU allocation, Raja gave asimple idea of increasing the resources on individual servers
- There were about 10,000 tickets from monitoring tools in a month because of which it became very difficult to focus on user tickets.
- The client is a leading global provider of best-in-class clinical, commercial and consulting services for companies to accelerate performance.
- Raja from HCL was helping the client in handling the tickets from monitoring tools