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HCL Technologies


Employee transportation management has become very complex. As organizations grow and employee count increases exponentially, the complexity involved in planning, scheduling, routing and maintenance processes also increase by many folds. Given the 24-hr operations, flexible timings, door-to door service requirements and safety concerns of today's global workforce it is imperative for organizations to use dedicated cab fleet. Planning, scheduling and monitoring of all trips is very tedious and time consuming, but the real challenge for transport teams is to do it efficiently and cost effectively  with the purpose of keeping all employees satisfied.

HCL’s Transportal is an innovative solution which enables transport teams to solve this precise problem and does much more. Transportal is a web based end to end transportation solution for employees tool which combines proven logistics algorithms with digital map based technology to produce realistic and highly accurate routes and schedules for the trip requests.
  • Complete visibility for the stakeholders
  • Reduction in per employee cost by 15-20%
  • 100% compliance to government policies – providing better employee security
  • Direct cost savings of 15-20%.
  • Increased cab occupancy (15-20%)- direct cost saving of 15-20%
  • Go Green Initiative; Lower carbon footprints -  reduction in carbon emission by 20-40%
  • Manpower Saving - Entire transport operations can be managed with less no. of resources.
  • Lesser dependency on geographical knowledge for routing
  • Accurate billing of service providers, monitoring of vehicle worthiness & statutory compliances  
Major Features
  • Web based solution with role based access
  • End to end master and transactional data management
  • Business rules configuration according to organization policies
  • Ad-hoc/On-fly cab requests management
  • Online vendor and vehicle allocation system
  • Vendor penalties and taxi reimbursement feature
  • Online vendor billing
  • Notifications and customized messaging through  SMS and emails
  •  Easy integration with ERP, GPS based vehicle tracking system and other corporate systems
  • Transportal availability on mobile phones
  • Rosters display on plasma like TV inside premises
  • Monthly scorecard and Exception reports for various KPIs
  •  MIS reports
  • Highly scalable : 100 to 10,000+ users
Business Challenges


Transportal Business Challenges


Journey so far
In 2007 after a rigorous evaluation and analysis of the existing Transport system in HCL, the idea to fully automate the transport processes was initiated.

By July 2008, HCL developed its own employee transportation solution - ‘Transportal’ and was implemented in HCL Comnet, Sec-3, Noida as first site resulting in instant benefits Since then, Transportal has evolved into a well equipped product, operational in more than 20 offices of HCL across India that integrates with the existing business setup and automates the system resulting in a centralized and streamlined process for Employee Transportation.

Over the years Transportal has become one of the biggest success stories for HCL. Below is one of the case study.
HCL Transportal Case Study
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