Retail Enterprise Collaboration| HCL Tech

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Retail Enterprise Collaboration

Overview

Communication gaps within an organization create activity dissonance and silo mentality between employees— leading to delays, limited exchange of ideas, and consequently, loss of productivity and innovation. The problem is further compounded by a lack of knowledge management tools and proper employee training. Statistics show that tactical decision makers (such as store managers and buyers) spend between 15-30% of their time searching for information with less than 50% success rate. According to data, more than half of retailers and employers regularly need to collaborate with people across different departments and geographies. HCL’s Retail Enterprise Collaboration solution offers a comprehensive portal for collaboration, employee engagement, global communication of announcements, sharing of real-time information, feedback, news, and ideas.

The business benefits of using Retail Enterprise Collaboration solution include enhanced quality of communication, a more effective method of collaboration, reduced decision-making time, and improved user experience. Additionally, sales and profits are bolstered while driving brand integrity. This unique platform allows capture and exchange of ideas outside of limited media such as traditional email. Retail Enterprise Collaboration facilitates employee retention and supplies the appropriate tools for training. Content management and authoring is simplified with access available to pre-defined templates and workflow channels. Messages across brands, stores, customers, and merchandise levels become clear and more consistent. Accountability and transparency are able to be better maintained in relation to defined store and corporate roles. As a result, employee satisfaction is exponentially increased and ROI is accelerated with superior digital content and knowledge management.

Solutions

Vendor Audit and Compliance

This tools empowers you with end to end visibility of vendors compliance and execptions

Retail Connect

Mobility solutions that incorporate latest technological trends such as NFC, coupons/payment, geo-fencing alerts, etc.

Integrated Retail Planning

Integrated Retail Planning framework helps align your supply chain and merchandize plan with long term business strategies

MyStore Dashboard

The real-time IT and business monitoring solution which helps you obtain actionable insights

Mappin

Mappin is a browser based tool that helps smoother onboarding of trading partner

Food Safety and Traceability

Our Track and Trace solution helps in ensuring compliance with food safety regulations with complete visibility of supply chain.

Portfolio Optimisation

Make informed decisions by analyzing your competencies and gaining insights across the IT landscape and business value chain.

OCEAN

Analyze your existing business process and identify the areas of improvement.

BlinkE-On Demand Ecommerce

Enhance your digital business in cost effective and agile manner using our BlinkE architecture

Client Success

CASE STUDIES

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Insights & News

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INSIGHTS

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INSIGHTS