The SAP Hybris Customer Engagement & Commerce suite of solutions is designed to enable businesses to meet the challenges of digital transformation. It is highly flexible and supports Cloud or on-premise deployment models.
The Hybris CEC suite integrates with the SAP Digital Core to provide an end to end omni-channel solution covering marketing, commerce, sales, service and revenue. HCL offers a complete and comprehensive Customer Engagement & Commerce proposition – covering “think, build & run”.
We have extensive experience of enabling the digital transformation journey for customers across a range of industries – driving down costs and timescales through template solutions, accelerators and our global capability and scale. HCL’s Integrated Commerce solution, built on the market-leading SAP Hybris and SAP C4C platforms leverages the power of S/4HANA, and provides the ability to deliver a seamless and personalized customer experience.
By providing the ability to integrate cross-channel interactions, organizations can predict trends and adapt in real-time to customers, wherever and however they engage. HCL provides businesses with a rich set of digital commerce capabilities—including back-end and front-end integration—that enhance the customer experience, improves operational efficiencies in business processes, and promotes self-service to reduce cycle time.