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Reverse Engineering and Application Support for POS (kiosk and portable devices)

Reverse Engineering and Application Support for POS (kiosk and portable devices)

Customer

A leading maker of automatic teller machines (ATMs), and other retail and financial electronics such as point-of-sale (POS) terminals and bar code scanners.

Area of Engagement:

Point of Sale–

  • POS Support
  • Electronic Shelf Labels
  • Checkout Solutions
  • Device Driver Development
  • Advanced Merchandising
  • Back-office Application
  • Re-engineering
  • Electronic Funds Transfer


The Challenge

  • Reverse Engineering – Moving from Data Driven Business to Business Driven Data flow
  • POS printer drivers developed & released to client's customers
  • Shelf Labeling system successfully ported from Win NT to AIX for “Stop & shop” demo
  • Professional services for product support
  • POS system implementation and support at different customers

 

Value Delivered

  • Reduction in cost of professional services & product R & D to end customers
  • Availability of a pool of Retail resources on multiple products providing integration capabilities on  products
  • Technical Support Overheads such as Quality, Project Management and Systems Administration transferred to HCL Technologies

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.