Our client, a leader in the Energy and Utilities sector, had been using an SAP S/4HANA on-premise backend system for 18 months. The S/4HANA template was delivered by another partner and was focused on ensuring compliance and control for direct procurement. However, the template required indirect spend to be raised in the same way to keep the process simple and consistent across the business.
The client engaged HCLTech to analyze the issue and recommend options to improve and optimize the process to give users the best possible purchasing experience while maintaining control and compliance to contracted vendors and pricing.
Read the case study to learn more about the solution and how HCLTech helped solved their business challenges.