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Development and Support of FX Applications Portfolio for universal financial services provider

Development and Support of FX Applications Portfolio for universal financial services provider

Business Need

  • HCL to be the development partner for Client’s FX related applications
  • Provision for 3rd level production support that is currently managed by the client’s on-shore development team
    • Trade management (i.e., for fail-trades management)
    • Root cause analysis of problems
    • Investigation and resolution of outages and incidents

 

Challenges and Requirements

 

  • Lack of full-fledged documentation which had to be built from scratch including the business landscape
  • Quick ramp-up of resources and providing them with adequate domain understanding
 

HCL Solution

HCL has deployed strong domain oriented team to cater to maintenance, enhancement and support related activities to the Foreign Exchange businesses globally. The Solution being provided by HCL to the client comprises of the following:

  • ASM and Production support to the FX Applications covering Risk Management and P&L reporting
  • Development, testing and support for the electronic global trade execution, confirmation and settlement platform
  • QA activities for:
    • Providing automation testing of the Risk Monitor screens using QTP
    • Performing Black Box Testing
  • L3 Production support including providing enhancements and continuous improvements
 

Benefits/ Value Delivered

  • Web based Support Tool application to maintain Static Data for the FX trading application
  • Automated account creations via newly developed scripts leading to significant reduction in account creation cycle time
  • Straight through processing of confirmations and settlement instructions through development of a new platform. This functionality was being carried out manually at the Client’s end
  • Generation of 12 MIS reports out of an existing application that was previously maintained in another one with redundant functionalities and thus enabling the retirement of the redundant application
  • Automated Testing of Risk Monitors that benefited in testing cycle time reduction

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