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Optimizing user experience for a leading dairy producer

HCL helped in enhancing the end-user experience for our New Zealand-based client - the world's largest exporter of dairy products, who is responsible for more than one-third of the international dairy trade. The client wanted to modernize its entire technology infrastructure solutions under one umbrella, covering its huge network of staff and farmers across the globe. The client wanted a partner who could support its business strategy and growth by enhancing its IT foundation and building a modern workplace by empowering employees to collaborate more effectively using data integration across the organization.

HCL envisioned digital IT solutions for the client to enhance its contribution to the global dairy market by enabling it to fast-track product innovation and share the goodness of dairy nutrition throughout the world. The state-of-the-art digital IT transformation set up by HCL and Microsoft was a shared vision bound to accelerate innovation. Despite limitations imposed by COVID-19, there have been many notable successful implementations carried out by HCL. With the project delivered so far, the client is confident of delivering multimillion-dollar cost savings over the next five years. There has been a long pipeline of productivity improvements, operations stability, reliability, and transformation, such as standardized and secure excellent infrastructure, and a foundation IT platform across hundreds of the client’s global sites.