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HCL Technologies

HCL helps a multinational retailer evaluate impact of safety stock on purchase order fluctuation

HCL helps a multinational retailer evaluate impact of safety stock on purchase order fluctuation

The client is a multinational retailer with store operations across 40+ countries. The customer’s supply chain is primarily make-to-stock and sell through retail and online channels.

HCL's consulting team started their business value analysis with an in-depth understanding of the current safety stock calculation logic followed by interviews and workshops with various stakeholders to define a solution framework for optimizing safety stock levels.

HCL’s safety stock simulation brought down fluctuations in supplier plans and in safety stock of specific categories.
This significantly improved order accuracy, reduced out-of-stock instances, and improved customer service levels.

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