Skip to main content Skip to main navigation Skip to search Skip to footer

Process Rationalization through Application Portfolio Optimization (APO)

Process Rationalization through Application Portfolio Optimization (APO)

Customer

A large global provider of data, analysis, and information tools

Business Challenge

Legacy of mergers and acquisitions had resulted in

  • Decentralized functions with overlapping processes and IT assets
  • Multiple applications serving same business process
  • Absence of a centralized documentation of existing systems
  • Industry-wide competitive pressure to consolidate processes and reduce mounting cost of IT assets


HCL Solution

Process rationalization through APO with the help of

  • Assessment of current state to understand Technical (TQ), Functional(FQ), and Management Quality(MQ).
  • Identification of opportunities to improve architecture and sourcing.
  • Recommendations on consolidation and offshoring.


Value Delivered

  • Reduced maintenance costs: 167 systems supporting 15 business processes were reduced to 32 systems implemented across geographies.
  • Increased efficiency: All manual processes were automated.
  • More value to existing customer base: Decision support system for interacting with customers.
  • 24X7 business needs fulfilled: Increased uptime for systems.
  • Smooth and well-begun offshoring initiative.
  • Improved resource utilization.

DOWNLOAD THE SUCCESS STORY

Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.