Skip to main content Skip to main navigation Skip to search Skip to footer

Application Portfolio Optimization for a Large Global Provider of Data, Analysis and Information Based Tools and Solutions

Application Portfolio Optimization for a Large Global Provider of Data, Analysis and Information Based Tools and Solutions

The customer is a large global provider of data, analysis and information-based tools and solutions.

Customer Need

The customer needed to overcome problems caused by a legacy of mergers and acquisitions that had resulted in:

  • Decentralized IT functions with overlapping processes and IT assets
  • Multiple applications serving the same business process
  • Absence of centralized documentation for the existing system
  • Industry-wide competitive pressure to consolidate processes and reduce mounting cost of IT assets

Solution

HCL offered the following as part of its solution:

  • Assessment of current state to understand Technical Quality (TQ), Functional Quality (FQ) and Management Quality (MQ)
  • Identification of opportunities to improve architecture and sourcing
  • Recommendations on consolidation and offshoring
  • Recommendation on decommissioning of systems after analyzing business requirements and benefits
  • Preparation of a clear roadmap for goal state with time and cost estimates

Customer Benefits

The customer gained the following benefits:

  • Reduced maintenance costs - 167 systems supporting 15 business processes were reduced to 32 systems implemented across geographies
  • Increased efficiency - All manual processes were automated
  • More value to existing customer base - Decision support system for interacting with customers
  • 24x7 business needs fulfilled - Increased uptime for systems
  • Improved resource utilization

DOWNLOAD THE SUCCESS STORY

Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.