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Web-based Order and Credit Management System

Web-based Order and Credit Management System

Customer
A leading designer and marketer of branded apparel, footwear, and accessories.

The Challenge

  • Consolidation of customer’s clients, Credit Management system, and Order Management system.
  • Establishment of a central credit policy administered by corporate credit across all divisions of the company.
  • To integrate subsidiary companies having disparate existing systems and databases ranging from AS/400 TO FoxPro.

HCL’s Solution

A Web-based Order and Credit Management System was developed with the following features:

  • Single Customer View (SCV) provides a consolidated view of credit exposure across all divisions of the company.
  • Integration of 14 disparate legacy systems using EAI tool webMethods.
  • Reconciliation module allows preprocessing of orders before going into ACS application.
  • Automation of rule based central credit policy.
  • PDF, Crystal Report based reporting for fast tracking of invalid orders with customers.

Value Delivered

  • Enhanced productivity by providing a single platform for Order management and Credit management over various underlying legacy systems.
  • A centralized platform for consolidation of Order and Credit data to be used by other applications
  • User-friendly Web interface unlike green screen of existing legacy systems.
  • E-mail based notifications and alerts for increase of operational efficiency.
  • Role-division based assignment of orders for better control.

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