Pega Solutions for Digital Transformation - A collection of Pega case studies | HCLTech

Pega Solutions for Digital Transformation - A collection of Pega case studies

Pega is the key focus area in HCLTech’s Digital Business vision. HCLTech has more than a decade-long strategic relationship with Pega. Over the years, HCLTech has developed deep experience and a strong track record for delivering innovative process solutions across myriad verticals. Select success stories are encapsulated in this booklet, and summarized as below:

  • Global KYC (Know Your Customer) solution on Pega; catering to 40+ countries
  • Process Orchestration using Pega for Investment Project Lifecycle Process
  • Core Banking transformation initiative, in compliance with the regulatory framework, to ease the whole lending process and faster rollout of financial stimulus packages
  • Patient Engagement Platform to manage the relationship and deliver end-to-end services to stakeholders
  • Fast-tracking the customer service processes (call handling, reshipping) for B2C eCommerce landscape, using Workforce Intelligence (Pega RPA/ RDA)
  • AWD to Pega migration, eSignature capability integration with contact center application, and improved workforce productivity of accounting workflow through Pega Robotics

A dedicated and active Pega Global Chapter exists within HCLTech, with a focus on evangelizing and fostering Pega adoption at scale. Our ADvantageTM Pega Suite (HCLTech - Brochures | ADvantage Pega: Solution Assets and Accelerators ( offers end-to-end solutions, implementation frameworks, and playbook that accelerate the implementation of Pega based solution or platform. For global implementations of Pega, these provide the speed and consistency needed for success.