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HCL Technologies

DRYiCE MyXalytics EMPOWERED THE WORLD’S LARGEST METALS AND MINING COMPANY WITH AI DRIVEN PREDICTIVE ANALYTICS

DRYiCE MyXalytics EMPOWERED THE WORLD’S LARGEST METALS AND MINING COMPANY WITH AI DRIVEN PREDICTIVE ANALYTICS

Customer Background

The world's largest producer of platinum, providing nearly 40% of the world’s output. It is also a major producer of diamonds, copper, nickel, iron ore, and metallurgical & thermal coal.

Business and Technical Benefits

  1. Over 80% reduction in daily SLA breaches
  2. Over 80% reduction in penalties due to breaches
  3. 100% reduction in manual reporting effort
  4. Predictive analytics to identify tickets about to breach SLAs
  5. Automated risk management approval workflow and real-time tracking of risks and remediation plans
  6. Real-time visibility and metrics measurement

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We will treat any information you submit with us as confidential.