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Faster Product Development with automated testing processes for world’s largest anti-virus company

Faster Product Development with automated testing processes for world’s largest anti-virus company

Client
  • World largest antivirus/security system company, operations across the globe
  • Customer is a leading supplier of network security and availability solutions creating best-of-breed computer security solutions that prevent intrusions on networks and protect computer systems from the next generation of blended attacks and threats
 
Situation
  • Standardize the QA process to handle multiple change request from Business and IT
  • Metric program was not enforced, dashboard culture not observed ; hence unable to measure the performance
  • To uncover the errors (defects) in the software using minimum cost and efforts
  • Managing the testing effort and providing reports for better visibility
 
Solution
Having just undergone a takeover, customer faced a major challenge in optimizing its applications portfolio. Client partnered with HCL for APO, QA consulting and QA managed services to help it optimize its application landscape
  • Mapping the Requirements with Test cases and Defect in QC
  • Set up a Knowledge Repository
  • Identification of new Automation and Performance opportunities
  • Value additions through process standardization
  • Early detection of design related defects
  • Periodic metrics were published through dashboard
  • Monitoring the load on daily basis
  • HCL Domain competency mapping the business requirement to IT
  • TFiB implementation to Standardize the Testing Process -  Test Factory-in-a-Box,(TFiB) is a "One-Stop-Shop" for software testing that allows control and visibility, on-demand, into the daily operations of testing without the complexities and costs of hosting your own testing environment
 
Process & Technology Areas
  • Process Areas: Sales & Marketing, After sales support (call center), Order Processing
  • Technologies: Siebel, Interwoven, Teamsite, HPQTP, HPQC, Load Runner
 
Benefits Delivered
  • Increased reusability of Automation/ Performance scripts up to 30%
  • Standardized Test Processes & Framework
  • 360 K $ Value added to the engagement within first 6 months, this is 50% return on billing [not investment] as a value to customer
  • Enablement of faster ‘New Product Development’

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