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Automation and reengineering of business process for an on-site parking space management firm across US and Canada

Automation and reengineering of business process for an on-site parking space management firm across US and Canada

Client

The Client Provides on-site management services at multi-levels and surface parking facilities for all major markets of the parking industry; Manages parking facilities containing more than one million parking spaces in hundreds of cities across the United States and Canada.

Key Drivers

  • Business systems were on an AS400-based platform- in use for more than 17 years
  • Need for unique contractual, pricing and billing requirements in each facility, as the client manages parking facilities owned by different parties

 

Solution Highlights

 

  • Implementation of Oracle Financials, Oracle Service Contracts, Oracle Advanced Procurement
  • Automation of Procure-to-Pay process
  • New electronic billing and payment methods for monthly parking customers (annually 1,2 million bills)
  • Streamlined business processes around customer data maintenance, complex contract management, billing and invoice print queues and inventory maintenance

 

Benefits

 

  • Reduced paper consumption by 400 to 800 tons of paper annually
  • Green environment:
    • Reduced the company's yearly consumption by up to 312 tons of paper
    • Saved 624 trees
    • Saved 5.1 million gallons of water
    • Reduced over 600,000 pounds of solid waste
    • Reduced19,000 pounds of carbon emissions

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