Skip to main content Skip to main navigation Skip to search Skip to footer

eCommerce – End to End Program and Delivery Management for world leader in Security Software

eCommerce – End to End Program and Delivery Management for world leader in Security Software

Client
Our client is a F500 company and a global leader in security software. It provides security, storage and systems management solutions. It has a revenue of 6.9 Billion USD and 18,500 employees worldwide.
 
Situation
  • Client wanted to increase operational efficiency and reduce time to market as part of their strategic growth plan
  • The challenge was to have business transition from outsourced 3rd party product to build a robust in-house platform to cater to the growing business need.
  • Client wanted to achieve future growth by creating the next generation, a robust and extendable eCommerce platform  for all business segments - Consumer, SMB, Enterprise
 
HCL Solution
  • HCL ‘s leveraged its global delivery capabilities to manage the End to end Program & Delivery Management  for the entire initiative.
  • HCL utilized the Industry Best practices, Technology Center of Excellence  and Product engineering experience to provide services on Application Development, Application Security, Data, Platform, Performance & Security Archiving and Validation and Verification services
  • HCL implemented 284,500 merchandising rules and 15 million data configuration changes by using the ecommerce tools ad frameworks
  • HCL leveraged the MASCOT framework for Managing business faults and system faults by appropriate support teams; Providing L2 and L3  support  teams for all production environments
 
Environment & Technology Areas
  • Business Areas: E-commerce
  • Technologies: J2EE, Wicket framework, CSS, JQuery, Drools, Open JPA, Webmetrics, TeaLeaf, Omniture Suite, BO, Gomez, LoadRunner, Interwoven Teamsite, Elastic Path Commerce Engine
  • Oracle Streams 11 G, Oracle Coherence
 
Benefits Delivered
  • The Ecommerce platform was tuned for
  • 5,000 Orders per hr, 256 Countries, 22 Sites, 26 languages and 28 currencies
  • Launch and Sell 376 products with 73500+ SKUs with 212 price lists with 4.84m price points
  • Provide clients with 318 different discounts and 35,000 discount coupons based on business rules
  • Achieve a 2-3 second response time, an improvement of 5X over the previous solution leading to higher hit rate and customer experience
  • Business growth by building a closer relationship with customers and enabling greater speed and agility to take advantage of market trend
  • Potential increase in operating margin for the consumer business segment

DOWNLOAD THE SUCCESS STORY

Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.