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HCL develops a worldwide intranet application which enables the hotel to ramp up the users by 93.75% in 6 months

HCL develops a worldwide intranet application which enables the hotel to ramp up the users by 93.75% in 6 months

Business Need

  • Improvement in enterprise wide communication & collaboration by over 70%.
  • Increased visibility of information like events, announcements, promotional offers etc. across the various regions


Solution Highlights

  • Creating customized pages based on hotel’s region, country, brand, subregion etc.
  • Search and filtration capability
  • Build communities across various properties.
  • Trend Analysis of key Performance Indicators like occupancy, RevPAR, ADR etc.
  • Faster search through multiple levels of caching mechanisms (Portal caching, Whirly Cache)
  • Created Knowledge Directory for enterprise level documents.


Intranet Case Study Development - HCL TechBenefits Delivered

  • Cost savings of $740K as against planned cost by leveraging reusable components.
  • High usability experience for the customer.

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