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Contact Center Modernization for USA’s Largest owner and operator of private clubs

The on-premises contact center platform of a large owner and operator of private clubs was unable to meet the agility needs of the hospitality industry. Learn how the club's partnership with HCL helped them modernize their customer experience by consolidating the disparate contact center solutions into a single omnichannel platform.

For more details, please reach out to us at Contact.FluidCC@hcl.com

Download the success story