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Infrastructure management for a leading stock exchange

Infrastructure management for a leading stock exchange

Business Need

The Stock exchange needed a partner to manage its complex infrastructure with minimum down time.

  1. Mission critical trading application
  2. Wide-spread geographical coverage
  3. High availability & Disaster Recovery
 

Challenges and Requirements

  • Application and infrastructure support through captive center (Primary and BCP center)
 

HCL Solution

  • Level 1 support for custom online trading application
  • Microsoft back-office support for 9000+ desktops
  • Distributed help desk services through 20 locations
 

Business Benefits

  • Consistent response time of application across various geographical locations across different user environment
  • Single point contact for infrastructure support with a reliable wide area network which gives high availability

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.