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SIEBEL

SIEBEL

Customer
A US-based leading global Top 10 pharmaceuticals company

The Challenge

  • Upgrade of Siebel ePharma call center from v7.5.3 to v7.7.2
  • Post-upgrade conflict resolution
  • Enhancements design and configuration

Value Delivered

  • Siebel configuration/design/scripting
  • Siebel 7.7 experience/knowledge of new 7.7 functionality
  • Siebel ePharma /call center experience

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.