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eForms Publication Process Transformation

eForms Publication Process Transformation

Customer
World’s leading publishing company

The Challenge

  • Lack of operational and capacity flexibility
  • Poor operational efficiency (Cost)
  • Poor internal asset utilization
  • Need for new delivery channel
  • Re-engineering of eForms

HCL’s Solution

  • Reengineered and automated forms publishing process using a workflow tool
  • Standardized content and metadata framework
  • Designed a unified & secured content repository
  • Integrated solution for assembling forms, and electronic distribution
  • Content Authoring Services for eForms

Value Delivered

  • Enterprise wide standardization and adoption of I-32 format for forms
  • Complete operational control and superior governance of outsourced operations
  • Complete control starting and routing the tasks as business Demands
  • Easy to scale up operations and increase intake of work to enhance business returns

Technology: Documentum workflow, Documentum WDK, SQL Server, ASP.NET, C#, Java, I32, MSMQ

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