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30% improvement in Business Process Cycle time for world's leading heavy building materials company

30% improvement in Business Process Cycle time for world's leading heavy building materials company

Client
  • Client is a UK-based world's leading heavy building materials company

HCL Solution
  • Product Implementation [For Malaysians and SE Asian Business Units/ Operations]
  • System Integration with JDE finance module, Batching Systems, Banking Systems and Weigh Bridge Management System
  • User training
  • Redesigned Business Processes to eliminate non-value adding activities - Transferred Business Processing from legacy systems to JDE

 

Value Delivered

 

  • Business Process cycle time improved by 30%
  • Reduced maintenance cost by de-commissioning legacy systems
  • Priority-1 service ticket resolution time reduced from 2 hours to 45 minutes
  • Productivity of end-users improved by cutting down on manual processing reqd. by earlier legacy systems. The integrated JDE enterprise allowed one "single version of truth" across all target geos

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