Skip to main content Skip to main navigation Skip to search Skip to footer

E-commerce and Sourcing - Automate the order management process & web enable it

E-commerce and Sourcing - Automate the order management process & web enable it

Customer
One of the world’s largest apparel company with a history of over 100 years and brands that reach a variety of consumer segments across various retail channels.

The Challenge

  • The rapid expansion of VF image wear through M & A had resulted in inheriting the systems of the various companies it acquired,
  • The e-commerce presence was fragmented & had very low penetration
  • In absence of website scalable solution significant, recurring delays and costs during accounts acquisition
  • Inability to cross/up sell to customers buying only uniforms
  • Website not tightly integrated to back order management leading to manual work, inefficient Inventory Mgt & Low Productivity

HCL’s Solution

  • MOJO was built with the goals of new, flexible, open platform to allow e-commerce order entry to all customers
  • The solution encompassed the entire order management process
  • The Inventory Management module additionally enabled tracking of materials between locations using Bar Code Scanners.
  • Some features of the system were:
    • Single core engine for processing transactions of all customers
    • Integrated content management solution that allows users to change the branding and content through just data setup.
    • Tight integration with back-end order management system that takes benefit of flexible account, pricing, carriers, freight and other setup

Value Delivered

  • Top Line Benefits
    • Expanding the services offered
    • Enabling cross and up- selling
    • Opening up B2B2C model
    • E-commerce engine for growth (Currently, the website generates approximately 200K USD of sales per day)
  • Bottom Line Benefits
    • Reduced running costs by 50%
    • Lowered manpower costs
    • Recurring costs reduced to a fraction
    • Faster Inventory turnaround
    • Improved productivity

DOWNLOAD THE SUCCESS STORY

Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.