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Providing Global Product development and Support from Offshore/Onsite for a leading Networking Solution provider

Providing Global Product development and Support from Offshore/Onsite for a leading Networking Solution provider

Services Offered

  • Firmware Development
  • Manageability software development
  • Testing and Product Support for end customers


Domain

Storage Networking

Highlights

  • 5 years of association with Brocade / McDATA
  • 271 dedicated engineers extending Brocade capabilities
  • Dealing directly with end customers and OEM partners


Client Background

  • The Client is a leading player in Storage area network switch vendor Market
  • They are the major OEM suppliers to the Storage vendors and Data center players
  • The Client has been engaged with HCL for the last 6 years and HCL is the sole engineering services partner for the client


Business Problem/ Objectives

  • Facing a severe resource crunch ( Storage Domain), and time taken to develop new products
  • Skill and resource to maintain and sustain their Product portfolio
  • Engineering support for their deployed products


HCLT Solution

Our services included:

  • HCL owns Development and Release of SAN Management Software & majority of Firmware
  • Design features and enhancements
  • HCL extends services such as Tech Publications, Software release engineering and Complete Lab support
  • We also provided:
    • L2/L3 support for OEMs


Benefits/ Results

  • Time and resource spent towards managing legacy /existing Product portfolio has been reduced
  • Faster time to market for new products at optimum cost
  • Better technical support for end customer

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.