Centralization of testing services enables American leading casino and resort operating company to optimize and transform application portfolio and reduce cost of testing by 11%

Client Information

Client is a leading international developer of multi-use integrated resorts. Its resorts feature high-end accommodations, gaming and entertainment, convention and exhibition facilities, celebrity chef restaurants and clubs.

Business Challenges

Reducing operating costs over the term by at least 25% through labor arbitrage, productivity improvements and optimization in the areas of Application Development, Quality Assurance, Service Desk Support etc

• Improving time to market of new features and capabilities
• Improving service delivery capabilities , service performance and SLAs thus ultimately, improving end user customer satisfaction

HCLTech Solution

Functional testing to Regression testing, Mobile testing, Device testing and Performance testing. The TCoE will be expanded to perform automated regression testing to address the problem of inadequate regression test coverage due to reduced cycle time

• Testing on iSeries to .Net, Mobile devices, Gaming Slot machines, Marketing and Gaming Kiosks, POS terminals etc
• One location in one geography to multiple locations in all the three client geographies