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Service Fulfillment Provisioning - Custom Development, Product Upgrade & Production Support

Service Fulfillment Provisioning - Custom Development, Product Upgrade & Production Support

Customer
Customer delivers Operational Support Systems (OSS) software solutions to operators across Europe and Asia-Pacific. It provides provisioning and mediation products, which create and measure any service over any network.

The Challenge
Service Provider has been using customer’s earlier version of the product for their provisioning system. They decided to upgrade their provisioning system to the later version of the product and interface with new network elements.

HCL’s Solution
HCL did the following items as a part of this implementation of this project.

  • Input Agent Up gradation
  • Upgrade of Billing System Interface
  • Provisioning Agent upgrades
  • Factory System Testing
  • Packaging & Delivery
  • Installation Support

Value Delivered
Development of Internal tools

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