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80% offshore leverage helps a global logistics giant optimize operational costs

80% offshore leverage helps a global logistics giant optimize operational costs

BACKGROUND

  • A logistics giant operating a network of high-velocity transportation facilities and distribution infrastructure, faced several challenges in the area of fleet management. It’s business critical application - the Field Information System [FIS] - which enables 80% of its revenues, was a legacy system that required modernization with new functionalities and features
  • It partnered with HCL [it’s first and only outsourcing partner] to develop an optimized fleet management solution to enhance and optimize its business operations


CHALLENGES/ OBJECTIVES

HCL’s solution lay in leveraging its extensive offshore network, where several of the systems were developed and interlinked

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