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Delivering incremental value through convergence of IT and business process operations

Delivering incremental value through convergence of IT and business process operations

HCL partnered with a top 10 3PL company globally to support the three pillars of the client’s outsourcing objectives–applications, infrastructure, and operations. HCL has delivered integrated services across service lines supporting 165+ applications across 6 distinct tracks, 20,000+ users with 30,000 calls/ month, Data center operations including 2700+ servers, 2100+ databases, 3000+ data network devices, and 18000+ voice devices, 600+FTEs to support 58 freight management stations across processes including shipment tracking, account receivables and collections to enable the client drive business through Technology. Download the case study to know more.

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